Privacy policy

Privacy Policy

This Privacy Policy describes how MSD.SOFTSCO LTD (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://msdsofts.shop (the “Site”).

 

Collecting Personal Information

When you visit https://msdsofts.shop, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, any information about an identifiable individual is referred to as “Personal Information.”

Device Information

• Purpose of collection:
  To ensure the website loads correctly and to perform analytics for improving user experience and performance.
• Source of collection:
  Automatically collected through cookies, log files, tracking pixels, tags, and other technologies.
• Disclosure for a business purpose:
  Shared with analytics tools such as Google Analytics, marketing platforms such as Meta/Facebook Pixel, and with our platform provider Shopify.
• Personal Information collected:
  IP address, browser type, time zone, device type, cookie identifiers, visited pages or products, search queries, and user behavior on the Site.

Order Information

• Purpose of collection:
  To process your purchases, provide invoices and confirmations, deliver digital services, detect fraud, and offer communications based on your preferences.
• Source of collection:
  Collected directly from you through the Site’s checkout or forms.
• Disclosure for a business purpose:
  Shared with Shopify, Payoneer, Stripe, or PayPal (payment processors), and email platforms for transactional messages.
• Personal Information collected:
  Full name, billing address, email address, phone number, payment method, and order-related data.

Customer Support Information

• Purpose of collection:
  To respond to customer inquiries and resolve service issues.
• Source of collection:
  Provided by you directly when you contact us.
• Disclosure for a business purpose:
  May be shared with email platforms such as Gmail.
• Personal Information collected:
  Name, email, message content, and any voluntarily provided data.

Age Restriction

Our services are intended for individuals aged 18 years or older. If you are a parent or guardian and believe that your child has submitted personal data, please contact us at msd.softco.info@gmail.com to request deletion.